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The exploitative content market–who will bell the cat?

Category : Content Marketing

Depression and SorrowThere is a growing content market out there on the Internet. Yet it has not found its level. You can have content for as cheap as $1 dollar for 500 words to $50 for 500 words and all the shades in between. The range indicates that quality is not the altar at which the content buyers and content sellers are worshipping.  It is the quanitity of content that one can command at a cheap price, that seems to govern the market. If you browse the Internet you will find that there are a large number of project auction sites like http://www.rentacoder.com or http://www.elance.com or http://www.ifreelance.com which bring buyers and sellers of articles together. Of course, these sites take a large commission for the service and  in a sense, are not really responsible for the quality of content that is bought and sold.

What is the modus operendi of this market? It is an online market where buyers post auctions for projects–software or writing projects.

  • The content buyers specify the maximum monetary limit and the site specifies or does not specify a minimum monetary limit per project.
  • Sellers enter the content market with their bids and samples of previous work.
  • The site provides an overview of content seller and content buyer reputation and a selection is made by the buyer from among the bidders on the basis of the samples, reputation overview or whatever criteria that the seller decides to make the basis of his selection.
  • Time frames for completion of the project can be specified by the buyer and the seller must agree or request extention of time frame for comfortable execution of the project.
  • Funds may or may not escrowed with the auctioning site while the project work is in progress. If the funds are escrowed, the buyer and seller must agree that the work iscompleted in all respects before the funds are released to the seller account.  If funds are not escrowed, the seller must just cross his fingers and hope that he will get paid for the work he has executed.
  • If there is a dispute and the site has an arbitration process in place, the bias is heavily in f avor of the buyer. Perhaps, the site does not want to displease those who bring it business?

Unfortunately, this is a buyers market and the buyers who populate this market have a clear cut agenda. They enter this market for quantity of content, rather than quality of content(barring a few exceptions). They are out there, to get sufficient number of articles for posting to article directories and getting themselves back links to their sites, so that the google rank improves. This is very similar to the trend that was noticed in the early days of site rankings when everyone filled their pages with keywords, just to get the attention of search engines and to get good page ranks for their sites. Neither the writer nor the visitor seems to be the focus of attention on these sites. Quality does not matter. Information does not matter. So, it is no wonder that visitors who come to sites via search engines leave the site disappointed and little puzzled by the results thrown up by search engines!

The sellers are weak, unorganized and desperate set of individuals who are willing to sell their writing talent for a song. The auctioning process, places the best and the worst of writers on par. Often it is the worst writer who is willing to work for as little as $1 an article who succeeds in getting the most number of projects. The writers who provide quality content, have to struggle for years to get to the happy position of offering their services to buyers for a little over $5 an article of 500 words–even that is exploitation as it takes about an hour to produce an article of good quality–the base labor rate is $7 per hour or more in most parts of USA. Many leave the market dispirited and discouraged as the commission demanded by the auction sites, eat into the earning and they get only 85% of their earnings credited to their user account and the final amount that reaches them via a Paypal account or a bank may be as little as 75-80% of the total project value! There is also a base minimum that is fixed as the minimum site commission in these auction sites.  Some demand $3 and others $10.  So it is really uneconomical for the quality article seller to work on these sites for gain if they manage to get only small projects. By the way, buyers can post their projects for free! They do not get charged a single penny for the service the site renders them!

Having said all this, the question remains should one use the auction sites to get content for websites?  Shrewd business men will not stay away.  So long as search engines rank sites on basis of incoming links, auction sites will have their heyday!  Buyers will post projects that demand “quantities of content” whatever the quality! Sellers will flock to this market and prostitute their talent for whatever exploitative price that the buyer offers.

The question that we must really ask ourselves is: “Can we afford to showcase our products with poor quality content in an age that is transitioning from the Information era to the Knowledge era? Who will bell the cat?”

Frustrations of the information highway

Category : Information highway, Keyword search, website content

Everyone who owns a computer and uses it to access the Internet, will know the all too familiar sense of despair  that assails us the moment we begin a keyword search. Like Samuel Taylor Coleridge’s Ancient Mariner  we must admit to frustration arising from useless plentitude on the information highway.  A keyword search will throw up millions of documents that contain the keyword, but not even one gives us the relevant information!

Why is that so?  This is a legacy of a period when webmasters keen to get their websites listed into search engines threw commonsense out of the window and just included meta tags that contained all the keywords in their html pages., so that they get listed on search result pages.  They had a one point agenda–to get high ranking on a search engine result page, so that they could get the customer to the website and sell their product !  Unfortunately, they ignored the crying need to actually include information about the product in the context of the keywords.  They talked about their company, the CEO and then listed out the products manufactured by the company without a single word about why a customer should buy their product over that of the competition or what are the significant features of their products in layman terms!  A few posted pictures of the products (as if the website was part of their display window) relating to the keywords with little or no information about them.   You see, alt tags are crawled by web spiders for listing relevant pages!   A smarter breed of websmasters, just filled their webpages with lists of the keywords repeated endlessly! Of course, this is ignoring the scores of websites that buy the top space in search engine results for a price!  So, browsing these pages  for information was, and still is,  a very frustrating exercise.

It is in this scenario that a content rich website that actually informs the visitor about the products, comes as a pleasant surprise. Recent studies on browsing habits of visitors to websites indicate that visitors tend to spend more time on websites that provide detailed information on a product.  They tend to revisit the site several times and also refer others to the site.  Such readers also navigate to the sites of the competition only if the latter provides comparable information.  So if your site provides only pictures and feature lists, it is quite likely that your visitor will leave your pages quickly and  permanently.

Search engines too, have become wise to this fact.  Modern search engines use sophisticated algorithms to track quality of content on websites, the relevance to keywords listed in the meta tags vis a vis the content and the relevance of the pictures to the meta tags and so on.   You will find that sites that were listed number one on search engines in the past, have slid down the rows and are now listed somewhere deep inside the search result pages.  This is to the advantage of readers, who prowl the net for all kinds of information.

It follows, that the “survival of the fittest” in the context of websites today, is a matter of hosting plentitude of informative content.  The better the quality of content, the better the possibility of converting a casual visitor into a lead and a lead into a sale!  So, if you are a websmaster and are competing for attention with thousands and millions of competitors across the globe, have a relook at what you have to offer to your cyber customers! Your business could depend on it!

Hidden costs of poor quality content

Category : Content Pricing

The content market today is a buyers market.  The market decides the price of content. Sadly, the market is not always wise. They do not see the hidden costs of buying content cheaply! Buyers do not ask themselves the relevant questions. They are attracted by low pricing and end up rueing the day they ordered the content. They are certainly on a crisis course of their own making!

Therefore, while buying or ordering content from the market you need to ask yourself the following questions:

What are these hidden costs of poor value content?

Content that is poorly crafted and full of grammar and spelling errors can become a liability.  It can be an invitation to disaster. It will cost you money to get it corrected or it can cost you a customer if he turns away from your site because the content does not make sense to him.

Good quality or even brand value content that is perfect in grammar, spelling and structure will be attractive to your visitors. If the content is informative and educative, it will win you visitors who will stay to read your content. It will result in increased traffic and sales, as customers refer their friends to your site for information on your product.

Is the content on my site instructive and infromative?

Instructive and informative content is what is searched for. Remember keywords are input into search engines with the express purpose of knowning more about a particular product or service. So when a customer visits your site, he expects to get information he is looking for. Even if your site is ranked number one by virtue of the number of relevant keywords you have used to hoodwink search engines, your customer will turn away if he can only find pictures and feature lists on your site.

Does the content convince my customers that I provide quality products?

Remember what attracts your customers is a promise of good quality.  They want to be sure that your product really does what you promise it does.  Your content must give them that assurance and build up the trust in you and your product.

Does the content show my customer what kind of service I will provide them?

Your customers desire good service.  Your content including the testimonials from your clients and reviews of your product must convince them that they can get the service they are looking for.

Does the content on my site communicate to my customers that my services are flexible?

Your customers want flexibility.  Your content can tell them unequivocally that you desire nothing but to serve them in the manner in which they want to be served, if they buy your product.

Does the content tell my customers what kind of value they can get for money?

Your customers want value for their money. Your content must tell them what value they can get from your product for the price they pay.

So, ultimately, it is the content on your website that is going to build up customer confidence and convert leads into sales.  Get yourself brand value content.  It is an investment that is worth making!

Content brands are here to stay!

Category : Defining Content

Of course, when content is commodity, branding is a natural corollary. What is branded content? Branded content is content that gives you guarantee on quality and originality. It is accompanied by a legal undertaking that the content that is being sold to the customer is original, free from plagiarism and created on the basis of predefined, stringent international quality standards. Well, strange as that may seem, it is wholly possible.

Much of the content on the Internet is a rehash of exisiting content with no reference to quality standards, originality or informative potential. Most writers seem happy to make a quick buck by just putting together a lot of information anyhow. Plagiarism checking tools have instilled a little fear into the minds of the content borrowers and there is some move towards ensuring that content is redrafted in their own words. Unfortunately, the “own words” concept demands that the writer has a lot of skill with the language and that is sadly lacking. Vernacular influences, local and regional influences often make the text unintelligable. Consequently, you have content buyers begging for “good writers with skills in American English” or for “Writers who can write the King’s English” and so on! Therefore, sourcing content from outside the homeland can become a loss making proposition, unless you are dealing with branded content.

If you are not a good writer yourself or do not have time to churn out large amounts of content, purchasing content can be very expensive in more ways than one. If you hire a writer to do the job for you onsite, there are a number of logistics issues that you must handle. There may be periods when you are forced to keep your resource idle (unless you are into content development and not product development!). Third world country writers offer to develop content for you cheaply, but the cost of editing such poorly drafted, vernacular hit content could prove to be your downfall!

So, how does one buy quality content in this market? Stay with proven and tested resources or source content from companies that produce branded content with guarantees of originality, quality and uniqueness. Such content may be a little expensive, but will certainly save you hours of labor correcting, editing and redrafting “content hashes” that disappoint you and make you rue the day you sourced the content for cheapness.

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